Tax Collector's Office Closed Friday, March 30 in Observance of Good Friday; March tax amounts accepted for walk-in tax payments through Monday, April 2
  Bay County Tax Collector offices will be closed Friday, March 30 in observance of Good Friday. Due to the property tax deadline falling on Saturday, March 31, the March tax amount will be accepted for walk-in tax payments on Monday, April 2. Online payments must be made by midnight, March 31 and mail in payments must be postmarked by March 31 for the March amount to be accepted.

“We anticipate our offices being extremely busy this week as well as Monday and encourage property owners to get their payments in the mail this week, drop them in our afterhours drop boxes or use the OnMYWay feature on the website to reduce their lobby wait and make the best use of their time,” said Bay County Tax Collector Chuck Perdue.

Afterhours drop boxes are located at all four office locations for non-cash payments. The March amount will be accepted for any payments dropped over the weekend.

Individuals who wish to make payment in person are encouraged to utilize the OnMyWay feature available at www.BayTaxCollector.com to join the line remotely and reduce his/her lobby wait. Upon joining the line remotely a customer will receive a text message to notify he/she of the expected wait time and will later be notified when to make his/her way to the office to be served. Additionally, customers can join the line remotely using the QLess App.

Beach Office Relocates
On Thursday, March 22, the Beach Office will close at noon to allow us to relocate. The new location, 10520 Hutchison Blvd, Panama City Beach, 32408, will open on Tuesday, March 27th at 8 a.m. During the office relocation the Callaway, Lynn Haven and Panama City offices will maintain normal office hours.

Application Tax Installment Payment Plan

If you’re interested in paying your property taxes in quarterly payments throughout the year rather than a lump sum payment, you will need to complete the Installment Plan Application and return to our office by the close of business April 30.

Click for more information on the Installment Plan.

Taxes Become Delinquent April 1

The deadline to pay property taxes before accruing a penalty is March 31. If paying by mail, please have your payment postmarked March 31 to ensure no penalties are assessed. Search online tax records.

Homestead Exemptions

If you are interested in applying for a homestead exemption, an exemption application will need to be completed in person at the Property Appraiser’s office by close of business March 1. Learn more about qualifications for tax exemptions.

Concealed Weapon License Application

Concealed Weapon License Applications Intake is scheduled to begin this Summer in Bay County.

Tax Collector Chuck Perdue began offering Concealed Weapon License Application Intake in May 2017. This service is currently available by appointment only in our Panama City Office located at 850 W. 11th Street, in the Government Services Center.

Learn more about the requirements for obtained a Concealed Weapons License. Click here to schedule an appointment.

More than 100 Days in Office, Perdue Is Making Improvements

Bay County Tax Collector Chuck Perdue is delivering on campaign promises and working to make improvements since taking office on January 3. In the first 100 days, Perdue has worked to build relationships with team members, set new expectations, develop policies, and identify opportunities for improvement.

“It has been a challenge, but I love challenges. We have accomplished quite a bit in the last four months and we have much more work ahead of us,” said Chuck Perdue, Bay County Tax Collector.

Among the accomplishments achieved in the first 100 days:

  • Established a Senior Leadership Team consisting of Directors of Operations, Finance, and Administration, and Human Resources Manager
  • Consolidated financial accounts to a single banking services provider
  • Strengthened internal controls and security of funds
  • Installed ATMs at all branches
  • Provided email and Microsoft Office software to all team members
  • Hosted first Dealer Certification Course in April
  • Hired a Finance Assistant and five new Customer Service Representatives
  • Established a Training Coordinator
  • New Call Center established
  • Improved Tax and Dealer Services Departments
  • Preparations made for the launch of Concealed Weapon Permits in June 2017
  • Secured a new vehicle to deliver items to/from branches
  • Secured a new Accounting/HR/Time & Attendance Software
  • Customer queuing software and kiosks are in the process of build out
  • Launched new website and social media accounts
  • New reminder and renewal notices developed
  • Acquired a new tax management software to launch Summer 2018
  • Developed a records retention policy and established a Records Coordinator
  • Realigned organization to provide more oversight and efficient operations
  • Increased budget for training
  • Implemented veteran and new driver recognition
  • Established policies and procedures; developed an employee handbook
  • Established an Employee Club Fund
Tax Collector's Office Focuses on Training, Delayed Opening on Wednesdays Beginning May 17
Bay County Tax Collector Chuck Perdue will delay office openings by 30 minutes on  Wednesdays beginning May 17 to allow for team training on procedural updates and changes. The weekly delayed opening is a model utilized by Tax Collector’s around the state to provide for a more well-trained and knowledgeable team to serve citizens.

“We recognize training is a need in our offices. There are so many updates coming through on a regular basis it is hard to keep all team members updated. The delayed opening will give us thirty minutes each week to update team members at one time,” said Perdue. “This will help us in our efforts to create consist service delivery at branches by ensuring team members receive the same information in a timely manner and have the opportunity to ask questions and receive clarification.”

The Bay County Tax Collector’s Office serves as an agent of the Florida Fish and Wildlife Conservation Commission, the Department of Motor Services and the Department of Revenue.  They tag and title vehicles, vessels, mobile homes, and trailers; collect property taxes; issue driver licenses including providing written and road tests; as well as provide hunting and fishing licenses.