Appointments are strongly encouraged and will take priority. Very limited walk-in service is available BEFORE 11 a.m. and AFTER 2 p.m. All testing and concealed weapon application services require appointments. Masks are encouraged when visiting an office. To cancel an appointment, please complete the Contact Us Form.
All four offices are open to serve Bay County residents by appointment. Limited walk-in service is available BEFORE 11 a.m. and AFTER 2 p.m. Express Lane, available at all offices, offers same day pick up for online renewals processed by 3 p.m. during the week. Customers can pick up the renewals in office with no wait and select their pick up location. If you select bank account (e-check) as your method of payment at check-out, there is no convenience fee.
*If you have scheduled an appointment and need to cancel, please let us know via our Contact Us Page or reply "C" to your appointment confirmation text.